ATTENTION: OAK ANIMAL HOSPITAL COVID-19 HEALTH AND SAFETY GUIDELINES
Regular Appointments and Services are still operating at Oak Animal Hospital via Front Door Service.
When you arrive, please stay in your vehicle in our parking lot, call 604-739-7111 and we’ll come to you or inform you to meet us at the door.
We ask that in our efforts to ensure that we maintain the highest standard of care to our patients, that our clients and staff adhere to the following protocols while visiting our hospital.
If you are showing any of the following symptoms, have travelled outside of Canada in the last 14 days or have had close contact with a confirmed or probable case of COVID-19, please arrange for someone else to bring your pet to their appointment – we will be screening for this.
No clients on hospital premises – we ask that once you arrive for an appointment or for food/medication pick up please call the hospital 604-739-7111 and our team will assist you.
Payment – At this time, our preferred method of payment is tap or credit card. We are also excepting cash.
Pet belongings – No belongings will be permitted in the hospital except leashes. Cat carriers are okay but nothing besides a towel inside the kennel will be accepted.
At this time there will be no exceptions to allowing people into the hospital unless it is for a euthanasia appointment. For further information about euthanasia appointments please contact our team.
We ask that during this time for you be patient with us as we have become very busy and we are working our hardest to help both yourself and your pet while trying to keep our staff and families safe from COVID-19. Your patience is appreciated.